Consumer Complaints Analyst
Company: VirtualVocations
Location: Vista
Posted on: May 7, 2025
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Job Description:
A company is looking for an Operational Exam & Business Support
Analyst - Consumer Complaints.
Key Responsibilities
Lead and coordinate cross-functional activities for regulatory and
internal exams related to the Complaint Management Program
Act as the subject matter expert for consumer complaints and manage
the collection and delivery of examination-related materials
Drive the regulatory examination process and communicate findings
and status updates to senior leadership
Required Qualifications
1 year of experience at the company or 3+ years in complaints
programs within the financial services industry
Expertise in regulatory compliant complaint handling processes and
banking regulations
Proficiency in Excel/Tableau for data analysis and presentation
Demonstrated ability to manage projects and develop strategies with
limited information
Strong organizational skills and experience in a high-growth,
dynamic environment
Keywords: VirtualVocations, Florence-Graham , Consumer Complaints Analyst, Professions , Vista, California
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