Workforce Analyst
Company: VirtualVocations
Location: Vista
Posted on: May 21, 2025
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Job Description:
A company is looking for a Workforce Analyst to provide forecast
modeling, capacity planning, and staffing optimization analysis
support.
Key Responsibilities
Support business decisions by preparing accurate staffing forecasts
and improving customer experience
Create long-term staffing forecasts and provide analysis to enhance
staffing levels and efficiency
Interface with management to adapt to changing business needs and
support organizational growth
Required Qualifications
3+ years of forecasting and operational planning experience in a
call center environment
2+ years of experience in advanced trend analysis and data
interpretation for business decisions
Experience with forecasting in a predominantly contractor-based
workforce
Proficiency in data modeling and relational database structures for
workforce management
Excellent proficiency with Excel and Google Sheets
Keywords: VirtualVocations, Florence-Graham , Workforce Analyst, Professions , Vista, California
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